TubbTalk - The Podcast for IT Consultants

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November 2018
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Syndication

 In this episode, Richard talks to Bob Burg, author and keynote speaker, about his books, The Go-Giver philosophy and dealing with difficult situations. 
Direct download: TubbTalk_43_Edited.mp3
Category:general -- posted at: 6:00pm UTC

 Richard speaks to Michael George CEO, Bob Kocis CRO and Fielder Hiss, VP of Product, all at Continuum, who support MSPs with a range of tools to help them grow their businesses. 
Direct download: TubbTalk_42_Edited.mp3
Category:general -- posted at: 6:00pm UTC

 In this episode, Richard talks to Daniel Welling, of Welling MSP, based in Marlowe, London. 
Direct download: TubbTalk_41_Edited.mp3
Category:general -- posted at: 6:00am UTC

 Richard speaks to Ted Stone, Chief Executive of Customer First UK, based in Doncaster and owner of the 'putting the customer first' standard. 
Direct download: TubbTalk_40_Edited.mp3
Category:general -- posted at: 6:00pm UTC

 Richard talks to Paul Green of MSP Marketing Edge, in Milton Keynes, which supports IT providers and MSPs with their marketing. 
Direct download: TubbTalk_39_Edited.mp3
Category:general -- posted at: 6:00pm UTC

Richard talks to Leigh Wood, Director of Node IT Solutions, based in Biggleswade.

Direct download: TubbTalk_38_Edited.mp3
Category:general -- posted at: 8:00pm UTC

Richard talks to Geoff Nicholson, performance coach specialising in the field of high performance, resilience and stress management, based in Newcastle upon Tyne.

Direct download: TubbTalk_37_Edited.mp3
Category:general -- posted at: 8:00pm UTC

Richard talks to Jon Honeyball, Contributing Editor to PCPro Magazine and owner of Woodleyside IT in Cambridgeshire.

Direct download: TubbTalk_36_Edited.mp3
Category:general -- posted at: 8:00pm UTC

Richard speaks to Tiana Wilson-Buys, owner of Talking Business, a coaching and consultancy business in Newcastle upon Tyne, England.

Direct download: TubbTalk_35_Edited.mp3
Category:general -- posted at: 8:00pm UTC

Richard talks to Steve Duckworth, CEO of Harmony PSA, about how their automation software can help IT businesses and the four different ways that MSPs can use it to sell.

Direct download: TubbTalk_34_Steve_Duckworth_Edited.mp3
Category:general -- posted at: 8:00am UTC

Richard speaks to Norb Doeberlein, CEO of Netzbahn, about successfully running an IT company in a niche and the challenges of managing client security requirements.

Direct download: TubbTalk_33_Norb_Edited.mp3
Category:general -- posted at: 7:00am UTC

Richard talks to Mostyn Thomas about how he deals with the challenges of providing IT solutions in a small area and the tools he uses to make his Managed Service Provider (MSP), Astrix a success.

Direct download: Tubbtalk_32_Mostyn_Thomas_Edited.mp3
Category:general -- posted at: 11:19am UTC

Richard talks with Paul Dippell of Service Leadership about his recent research into master MSP use and the surprising results he found.

Direct download: TubbTalk_31_Edited.mp3
Category:general -- posted at: 5:12pm UTC

Richard speaks to Doug Hazelman, Vice President of Technical Marketing at CloudBerry Lab in Florida, who provide built-for-cloud backup software.

Direct download: TubbTalk_30_Edited.mp3
Category:general -- posted at: 1:00pm UTC

Richard speaks to Arlin Sorensen, Founder of a wildly-successful USA-based MSP as well as Heartland Technology Group, a peer mentoring network.

Direct download: TubbTalk_29_Edited.mp3
Category:general -- posted at: 6:46pm UTC

Richard speaks to John Jantsch, author, speaker and expert in marketing and the founder of the Duct Tape Marketing System.

Direct download: TubbTalk_28_Edited.mp3
Category:general -- posted at: 6:45pm UTC

Richard speaks with Melissa Saar, Partner Success Manager at IT Glue, a SaaS-based documentation platform.

Direct download: TubbTalk_27_Edited_v2.mp3
Category:general -- posted at: 7:30am UTC

Richard speaks to Rob Rae, Vice President of Business Development at Datto, about the merger between Datto and Autotask and what this means for MSPs worldwide.

Direct download: TubbTalk_26_Edited.mp3
Category:general -- posted at: 3:00am UTC

Richard speaks to Adam Nash, Sales Manager EMEA of Webroot, a next-generation, cloud-based cyber security company.

Direct download: TubbTalk_25_Edited.mp3
Category:general -- posted at: 4:00am UTC

Richard and Rick talk about how Zedsphere came about, how they help MSPs (managed service providers) and how they differ from the more traditional distributor model.

Direct download: TubbTalk_24_Edited_v2.mp3
Category:general -- posted at: 6:00am UTC

Richard talks to James Kimbley of Kimbley IT about Google's latest developments for its range of online tools.

Direct download: TubbTalk_23_Edited.mp3
Category:general -- posted at: 5:30am UTC

Richard talks to Craig Fulton, Chief Product Officer at ConnectWise, about their integrated suite of products and getting your customer services right.

Direct download: TubbTalk_22_Edited.mp3
Category:general -- posted at: 5:00am UTC

Richard speaks to Arnie Bellini, CEO of ConnectWise, a community-driven software company which helps MSPs manage their businesses more effectively.

Direct download: TubbTalk_21_Edited.mp3
Category:general -- posted at: 4:30am UTC

Richard speaks with Bob Kocis, Chief Revenue Officer of Continuum, an outsourced Network Operations Centre (NOC) provider.

Direct download: TubbTalk_20_Edited.mp3
Category:general -- posted at: 10:57am UTC

Richard speaks with Michael George, the CEO of Continuum, an outsourced Network Operations Centre (NOC) provider for MSPs.

Direct download: TubbTalk_19_Edited.mp3
Category:general -- posted at: 10:54am UTC

Richard speaks to Brad Benner, founder of Berlin-based SmileBack on how MSPs can improve their customer feedback.

Direct download: TubbTalk_18_Edited.mp3
Category:general -- posted at: 12:40pm UTC

In a special episode, Craig Sharp delivers a presentation on "How to be a Remarkable MSP" at the Continuum Partner Event in London.

Direct download: TubbTalk_17_How_to_be_a_Remarkable_MSP_Edited.mp3
Category:general -- posted at: 2:48pm UTC

CompTIA (Computing Technology Industry Association) is a not-for-profit trade association and a peer community. At their EMEA (European, Middle Eastern and Asian) Conference in London, the biggest event outside of the USA, I spoke to four attendees to find out why they think CompTIA membership is a must for IT companies and Managed Service Providers (MSPs) who want to grow their businesses.

Direct download: TubbTalk_-_16_-_What_is_CompTIA_and_how_can_it_help_your_IT_company.mp3
Category:general -- posted at: 5:34pm UTC

In this episode, Richard talks to Phylip Morgan of The Networking Group: www.nbg.co.uk. They discuss how the group supports the members, whether they’re Managed Service Providers (MSPs), retailers or vendors.

They also discuss the idea of Managed Service Retailers, giving customers an all-in-one solution for all their technology needs, and how this can work to benefit the businesses too. They mentioned Nest, a home automation provider (find out more here: https://nest.com/uk/), and the Internet of Things (click here for more information: https://en.wikipedia.org/wiki/Internet_of_things)

Direct download: TubbTalk_-_15_-_What_is_a_Managed_Service_Retailer.mp3
Category:general -- posted at: 5:09pm UTC

    Richard talks to George Bardissi, CEO of Bardissi Enterprises (https://www.bardissi.net/) and BVoIP: (https://www.bvoip.com/). They discuss the challenges MSPs face, as well as how George got started in the IT industry.    
Direct download: TubbTalk_14_Edited.mp3
Category:general -- posted at: 5:08pm UTC

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